semut.live connects directly to your Shopee shop through the Shopee Open Platform — the official Shopee Live (Livestream) API. Your AI host goes live on Shopee Live with no stream key and no streaming software: we create the live, add your products to the bag, read comments for the host and keep your live performance.
Every step below is an official Shopee Open Platform API call, made only for the live sessions you book.
10 minutes before the session we upload the cover image and create a Shopee Live session in your shop, then fetch that session's push URL. No stream key to copy.
v2.livestream.upload_image · create_session · get_session_detail
Our servers push the AI host video to that session's push URL, start the live at the time you booked and end it when the session is over.
v2.livestream.start_session · end_session
Your products that are linked to items in your Shopee shop are added to the live shopping bag automatically.
v2.livestream.add_item_list
Viewer comments are read every few seconds and passed to the AI host, who answers out loud in the live (greets viewers by name, answers product questions).
v2.livestream.get_latest_comment_list
As soon as the live starts we post the "AI may not always be accurate…" comment as your shop's comment. Shopee has no API to pin a comment yet, so we remind you to pin it in the Shopee app. The "AI host" label is always shown on Shopee videos.
v2.livestream.post_comment
During the live we store the session statistics (viewers, likes, comments, product clicks, add-to-cart, orders) and per-product statistics — shown on the "Shopee Live performance" page, to you only.
v2.livestream.get_session_metric · get_session_item_metric
About 60 minutes after the live we total your shop's new orders in the live window (count, value, products). Only aggregate figures are stored — no order numbers and no buyer information.
v2.order.get_order_list · get_order_detail
The official Shopee login (OAuth) for seller accounts, access tokens refreshed automatically, and the shop name and region to show to you.
v2.auth.token.get · access_token.get · v2.shop.get_shop_info
We never change your products, prices, stock or orders, never send chat messages to buyers, and never read buyers' names, addresses or phone numbers.
Revoke access any time: press "Disconnect" under Platform connections (tokens are deleted immediately), and/or cancel the authorisation at Shopee (Seller Centre → Partner Platform).
Screenshots from a demo account connected to a Shopee sandbox shop (products and figures are sample data).
Permissions requested when you connect: Livestream (manage your shop's live sessions), Order (read only — for the order estimate during the live) and shop information (name & region).
| Data | Purpose | Saved |
|---|---|---|
| Shop ID, Shopee user ID, shop name & region | Identifies the shop you connected; shown under Platform connections. | Until you disconnect |
| Access & refresh tokens (encrypted) | To make API calls on behalf of your shop — only for the lives you book. | Deleted immediately when you press "Disconnect" |
| Live session ID & push URL (encrypted) | To send the AI host video to your live. | With the booking |
| Live viewer comments (username & text) | So the AI host can answer; the post-live report. | 14 days |
| Your shop's live statistics | The "Shopee Live performance" page, for you only. | With the booking |
| Aggregate order totals in the live window | The order estimate during the live (count, value, products). | With the booking |
Full privacy notice → · Terms of service →
The same AI host can also go live on other platforms through their official APIs:
Email us at hello@semut.live. Log in →
